Your home or application
For viewings, available apartments, rent, lease terms or a move-in change, contact the building’s operator directly.
Find your operator on the map · PILOTLet’s get you to
the right help.
A question about your home, a payment or your CasaPay account? Start here.
A CasaPay payment
Use the RentLink your operator sent you. Check the operator, amount and due date. If the request looks wrong or you need help with a CasaPay payment, contact our support team.
Email support@casapay.comYour tenant account
Continue in the CasaPay tenant portal for your account and verification. For account access problems, email support rather than sending documents through this website.
Open the tenant portalYour terms and privacy
Read CasaPay’s published terms and privacy policy. The operator’s tenancy agreement and any product-specific terms also apply to the service you choose.
Read CasaPay termsRead the privacy policy
Before you email.
Include your operator’s name, the payment reference if you have one, and a short description of the issue.
What should I leave out of an email?
Do not send passwords, one-time codes, full card or bank details, or identity documents by email. Support can guide you to an appropriate secure route if further information is needed.
Will my email be sent from this website?
No. The email link opens your own email app. Review and send your message there. Clicking the link does not submit a support request.
Can CasaPay confirm a viewing or available home?
The operator manages their homes, viewings and tenancy applications. Use the operator link on the Tallinn map to contact them.